DJI Care Enterprise Basic 2-Year Plan (Zenmuse H20T) – 4-Replacement Protection Package

Secure Your High-Precision Thermal Sensors with Long-Term Coverage

Critical infrastructure inspections and public safety missions often place high-value sensors in high-risk environments. The DJI Care Enterprise Basic 2-Year Plan provides a dedicated safety net for your Zenmuse H20T, ensuring that accidental damage to this multi-sensor payload does not result in unmanageable repair costs or permanent mission failure.

Strategic 24-Month Risk Mitigation for Payload Stability

This protection plan is a critical investment for organizations relying on the H20T's 23x hybrid optical zoom and 640x512 thermal imaging. By offering up to four replacements over a 24-month coverage period, it stabilizes your operational budget and minimizes the financial impact of equipment mishaps. While the plan provides for replacements, please note that a fixed fee is required for each claim.

With the DJI Care Express workflow, your sensor downtime is drastically reduced. This priority channel facilitates the shipping of a replacement unit immediately upon DJI’s receipt of your damaged equipment, bypassing lengthy assessment phases. Furthermore, your investment is secured by an official manufacturer’s warranty extension for main components, lasting the entire 2-year duration of the plan.

Key Features & Scannable Benefits

• Four Rapid Replacements: Access up to four replacement units over 24 months to maintain continuous payload availability.

• DJI Care Express: Accelerated replacement workflow that ships your replacement unit as soon as the damaged equipment is received.

• Manufacturer’s Warranty Extension: Official warranty coverage for main components is extended to cover the full 2-year plan duration.

• Comprehensive Accident Coverage: Includes protection against crashes, water damage, and accidental damage during operation.

• Multi-Sensor Protection: Dedicated coverage for the H20T's wide, zoom, thermal, and laser rangefinder modules.

• Free Two-Way Shipping: DJI covers all domestic ground shipping costs for the transit of damaged and replacement units.

Activation Information

DJI Care Enterprise Basic must be bound to your aircraft within the official activation window—typically 48 to 72 hours after first use, depending on the model. After your purchase is processed, you will receive a digital activation code via email, generally within 14 days. To complete the process, visit the DJI Care official activation page, enter your code, and provide your aircraft's serial number. If you have missed the standard window, you can still apply by submitting a video verification to prove the device is in good working order.