DJI Care Enterprise Plus (DJI Matrice 30) – Unlimited Comprehensive Damage Protection
Total Operational Assurance for the Compact Flagship
In critical public safety and infrastructure inspection missions, the Matrice 30 is often deployed in weather conditions that push hardware to its limits. The DJI Care Enterprise Plus plan provides a robust safety net, designed to eliminate the financial risk of accidental damage so your team can focus on situational awareness and mission success.
Maximized ROI and Fleet Continuity
This "Plus" tier is engineered for professional organizations that cannot afford the downtime or unbudgeted costs of equipment repairs. By offering unlimited free repairs within the coverage limit, this plan removes per-incident deductibles. Whether facing a collision during a complex inspection or water exposure in high-intensity environments, your Matrice 30 remains a protected asset with a guaranteed path back to flight readiness.
Key Features
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Unlimited Free Repairs: Access an unlimited number of repair services as long as the total costs remain within the total coverage limit.
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Zero Deductible Claims: No additional fees are required for repair requests within the guaranteed coverage amount.
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Comprehensive Accident Protection: Coverage includes accidental damage from crashes, collisions, signal interference, and water damage.
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Shared Fleet Coverage: Total coverage value can be shared among multiple DJI Enterprise devices bound to the same account for flexible asset management.
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Flyaway Coverage: Provides a discounted replacement option in the event of a total flyaway incident during operations.
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Complimentary Maintenance: Includes one free annual factory maintenance session, featuring deep cleaning, component inspection, and official recalibration.
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Battery Renewal Support: Benefit from two free battery renewals per year for your Matrice 30 fleet to ensure power reliability for every mission.
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Prioritized Logistics: Benefit from free two-way shipping and prioritized handling through the "DJI Care Express" service channel.
Activation Information
DJI Care Enterprise Plus must be bound to your device within the standard activation window—typically when the product is brand-new and unactivated or has been activated for less than 15 days. Following your purchase, you will receive a digital activation code via email, generally within 14 days. To complete the activation, visit the DJI Care official activation website, enter your code, and provide your product's 14 or 20-character serial number.
- Plan Duration:
- 12 Months
- Renewal:
- Renewable up to 3 years total
- Coverage Type:
- Accidental damage, water exposure, and flyaway incidents
- Replacement Policy:
- Unlimited free repairs within coverage limit / Discounted flyaway replacement
- Maintenance Intervals:
- 1 Factory Maintenance service included per year
- Service Level:
- Premium (Priority technical support and DJI Care Express)
- Turnaround Time:
- Prioritized repair via DJI official service channels