DJI Care Enterprise Plus Plan for DJI Matrice 4TD (1-Year Plan)

Elite Protection for Automated 24/7 Operations

The DJI Matrice 4TD is a high-performance drone engineered for the DJI Dock 3 ecosystem. This platform features an advanced integrated payload with six modules, including a wide camera, tele cameras, a laser rangefinder, a thermal sensor, and a specialized NIR auxiliary light for enhanced 24/7 mission capability. The DJI Care Enterprise Plus Plan provides an elite financial safety net for this sophisticated hardware, ensuring your autonomous remote operations remain active regardless of environmental challenges.

Unlimited Support and Flyaway Security

The Enterprise Plus tier offers the highest level of service by utilizing a comprehensive financial coverage balance typically equivalent to the value of the Matrice 4TD. Repair and replacement costs are deducted from this balance, allowing for unlimited free replacements as long as the coverage pool remains positive. Crucially for remote Dock operations, this plan includes one flyaway replacement per year for a fixed fee, providing essential protection if a drone is lost in expansive or unreachable mission areas.

Key Features & Professional Benefits

• Unlimited Free Replacements: Costs for hardware repairs and replacements are deducted from your total coverage balance with zero out-of-pocket fees per incident.

• Flyaway Coverage: Includes one flyaway replacement per year for a fixed fee, securing your investment against total asset loss in the field.

• Complimentary Factory Maintenance: Includes one free Standard Factory Maintenance service per year, vital for ensuring the IP55-rated airframe and low-noise anti-ice propellers remain airworthy for unattended workflows.

• Shared Fleet Coverage: Aggregate your coverage balance across multiple DJI Enterprise devices under the same Plus plan to maximize resource efficiency across your organization.

• Full Multi-Sensor Protection: Comprehensive coverage for the integrated 6-module payload, including wide, tele, thermal, and NIR sensors.

• DJI Care Express Support: Benefit from prioritized logistics and "express" replacement handling to maintain your strict Dock 3 operational schedules.

Activation Information

DJI Care Enterprise Plus must be bound to your device within the standard activation window—typically when the product is brand-new and unactivated or has been activated for less than 15 days. Following your purchase, you will receive a digital activation code via email, generally within 14 days. To complete the activation, visit the DJI Care official activation website, enter your code, and provide your product's 14 or 20-character serial number.