DJI Care Enterprise Plus Plan for DJI Matrice 400 RTK (1-Year)

Elite Protection for the Enterprise Flagship

The DJI Matrice 400 RTK is the industry's flagship drone platform, engineered for the most demanding missions in emergency response, power inspections, and mapping. Boasting an impressive 59-minute flight time and a 6kg payload capacity, this platform is a significant investment in your operational capability. The DJI Care Enterprise Plus Plan provides an elite financial safety net, ensuring that your flagship fleet remains flight-ready with unlimited support and comprehensive coverage tailored for high-stakes enterprise environments.

Unlimited Support via Financial Coverage

The Enterprise Plus tier offers the highest level of service by providing a comprehensive financial coverage balance equivalent to the value of the Matrice 400 RTK. Rather than counting incidents, repair and replacement costs are simply deducted from this set balance. This allows for unlimited free replacements as long as your coverage balance remains positive, providing a seamless way to maintain your fleet with zero per-incident deductible fees.

Key Features & Professional Benefits

• Unlimited Free Replacements: Repair and replacement costs are deducted from your total coverage balance with no additional out-of-pocket fees per incident.

• Complimentary Factory Maintenance: Includes one free Standard Factory Maintenance service per year, ensuring the M400's advanced O4 Enterprise transmission and integrated rotating LiDAR and mmWave radar remain in peak condition.

• Advanced Obstacle Sensing Protection: Safeguard the M400's sophisticated sensing suite, which fuses rotating LiDAR, 3D mmWave radar, and vision sensors for "power-line-level" detection of objects as small as 12mm.

• Annual Battery Renewals: Provides two complimentary battery renewals annually, supporting the high-intensity, heavy-lift use cases typical of this platform.

• Shared Fleet Coverage: Aggregate your coverage balance across multiple DJI Enterprise devices under the same Plus plan to maximize protection efficiency across your organization.

• DJI Care Express Support: Benefit from prioritized logistics and replacement handling to minimize downtime for critical emergency response or inspection missions.

• Official Warranty Extension: Provides an extension of the official DJI warranty, ensuring access to certified technicians and genuine parts for the duration of the plan.

Activation Information

DJI Care Enterprise Plus must be bound to your device within the standard activation window—typically when the product is brand-new and unactivated or has been activated for less than 15 days. Following your purchase, you will receive a digital activation code via email, generally within 14 days. To complete the activation, visit the DJI Care official activation website, enter your code, and provide your product's 14 or 20-character serial number.