DJI Care Enterprise Plus – Matrice 4D (1-Year Plan)

Elite Protection for the Future of Autonomous Flight

The DJI Matrice 4D is a specialized high-performance drone platform designed for the DJI Dock 3 ecosystem, supporting both 24/7 remote operations and vehicle-mounted deployment. As a core component of automated workflows, the Matrice 4D features an advanced imaging system including a 4/3 CMOS wide-angle camera and a 1/1.5-inch CMOS tele camera to deliver high-resolution aerial data. The DJI Care Enterprise Plus Plan provides an elite financial safety net for this hardware, ensuring your autonomous operations remain active and efficient regardless of the environment.

Unlimited Support and Flyaway Security

The Enterprise Plus tier offers the highest level of service by utilizing a comprehensive financial coverage balance. All repair costs (including parts and labor) or full replacement costs are deducted from this specific balance until it is exhausted. For remote Dock operations where hardware may be lost in unreachable areas, this plan uniquely includes one flyaway replacement per year for a fixed fee, providing ultimate peace of mind for automated missions.

Key Features & Professional Benefits

• Financial Coverage Pool: Unlimited free repairs and hardware replacements are provided as long as costs stay within the specific balance.

• Flyaway Coverage: Includes one flyaway replacement per year for a fixed fee, protecting your investment against asset loss in expansive mission areas.

• Complimentary Factory Maintenance: Includes one free Standard Factory Maintenance service per year, which is vital for ensuring the IP55-rated airframe and specialized propulsion systems remain airworthy for unattended Dock workflows.

• Shared Fleet Coverage: Aggregate your coverage balance across multiple DJI Enterprise devices under the same Plus plan to maximize resource efficiency across your entire organization.

• Optimized for Dock 3: Specifically tailored to support the increased flight and protection performance requirements of Dock-based 24/7 remote operations.

• DJI Care Express Support: Benefit from prioritized logistics and "express" replacement handling to maintain strict operational schedules and minimize downtime.

Activation Information

DJI Care Enterprise Plus must be bound to your device within the standard activation window—typically when the product is brand-new and unactivated or has been activated for less than 15 days. Following your purchase, you will receive a digital activation code via email, generally within 14 days. To complete the activation, visit the DJI Care official activation website, enter your code, and provide your product's 14 or 20-character serial number.