DJI Maintenance Basic Service for Mavic 3 Enterprise (Mavic 3E)
Sustaining Peak Surveying Performance
The DJI Maintenance Program Basic Service is a professional preventative care solution designed to keep your Mavic 3 Enterprise in optimal flying condition. For enterprise users who rely on the Mavic 3E’s 4/3 CMOS sensor and mechanical shutter for high-precision mapping, regular factory-level maintenance is essential to prevent hardware fatigue and ensure centimetre-level accuracy is maintained over the life of the asset.
Professional Recalibration and Deep Cleaning
This service provides a comprehensive "health check" performed by DJI-certified technicians utilizing specialized diagnostic tools. By performing in-depth inspections and deep cleaning, technicians identify potential hardware fatigue before it results in mission failure, ensuring your Mavic 3E remains a reliable tool for high-efficiency aerial surveying and photogrammetry.
Key Features
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Deep Cleaning and Inspection: Professional removal of debris from motors and the airframe to ensure cooling efficiency and structural integrity.
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Firmware Update: Ensuring the aircraft and remote controller are running the latest stable firmware for optimized flight safety and feature access.
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Sensor Suite Calibration: Precise recalibration of the IMU, compass, and the omnidirectional vision systems to maintain absolute flight stability.
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Camera & Shutter Health Check: Detailed testing of the 20MP RGB camera and its mechanical shutter to ensure consistent data capture for mapping missions.
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Propulsion System Test: Inspection of motors and electronic speed controllers (ESCs) to prevent failures during high-speed surveying flights.
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Official Service Report: Receive a formal document detailing the health status of your Mavic 3E, providing a clear audit trail for professional asset management.
Activation Instructions
Following your purchase, you will receive your digital activation code via email, typically within 14 days, which remains valid for 24 months from the original date of sale. This service is activated by submitting a Maintenance Application through the official DJI Service portal to generate a unique case number.
- Plan Duration:
- Per-instance service; activation code valid for 24 months from date of purchase.
- Renewal:
- N/A
- Coverage Type:
- Preventative Maintenance only; does not cover accidental damage repairs.
- Replacement Policy:
- Includes cleaning and calibration; parts requiring repair are quoted separately.
- Maintenance Intervals:
- Recommended every 6 months or after 200 flight hours
- Service Level:
- Standard (Basic) factory-level preventative care
- Turnaround Time:
- Typically 7-10 business days upon receipt at an authorized DJI Service Center.