DJI Enterprise Dock 3 Repair Plus Return to Base - 1-Year Service Plan
Total Peace of Mind for Autonomous Docking Stations
Operating a "Drone-in-a-Box" solution like the DJI Dock 3 requires 24/7 reliability in remote and often harsh environments. This dedicated Repair Plus Return to Base (RTB) service plan provides a safety net against technical failures and operational wear, ensuring your automated infrastructure remains online without the burden of unpredictable repair costs.
Predictable Budgets and Maximized Operational Uptime
For enterprise users, the ROI of a DJI Dock 3 is tied directly to its availability. This 1-year service plan transforms potential high-cost hardware failures into a predictable annual expense. By utilizing the Return to Base model, you gain access to certified DJI Enterprise technicians who specialize in the complex climate control, charging, and networking systems unique to the Dock 3.
This plan ensures that your autonomous fleet—whether deployed for public safety, utility inspections, or site monitoring—suffers minimal downtime. It acts as an essential extension of your operational team, providing a structured RMA process and professional technical diagnostics that keep project timelines on track and budgets protected.
Key Features & Benefits
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Comprehensive Fault Coverage: Protects your investment against internal hardware faults and technical malfunctions according to official terms.
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Priority Technical Support: Access to qualified technical diagnostics and a guided, prioritized RMA process.
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Predictable Maintenance Costs: Reduces unexpected expenses related to critical system repairs, including charging and climate control.
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Genuine Spare Parts: Guaranteed use of authentic DJI Enterprise components for all repairs to maintain hardware integrity.
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Authorized Service Channels: Assistance provided through official DJI Enterprise channels, ensuring professional handling of high-value assets.
What’s in the Box
The activation keys for this digital service plan will be provided directly by DJI (or via your authorized partner) and can take up to 14 days to be processed and delivered to your registered email.
- Plan Duration:
- 12 Months
- Renewal:
- Renewable per DJI Enterprise terms
- Coverage Type:
- Hardware Faults & Technical Malfunctions
- Replacement Policy:
- Repair-focused Return to Base (RTB) service
- Maintenance Intervals:
- Recommended every 6–12 months
- Service Level:
- Enterprise Standard Support
- Turnaround Time:
- Optimized lead times via priority RMA