DJI Care Enterprise Plus (Zenmuse L2) – Unlimited High-Precision LiDAR Protection Plan
Robust Security for Next-Generation LiDAR Operations
Geospatial professionals utilizing the Zenmuse L2 for high-efficiency 3D data collection operate in diverse and often challenging environments. The DJI Care Enterprise Plus plan provides the ultimate safety net for your investment, designed to mitigate the high costs and operational downtime associated with accidental damage to your high-precision LiDAR and mapping camera system.
Maximized ROI and Survey Continuity
This "Plus" tier is specifically engineered for enterprise workflows that demand maximum uptime and predictable budgets. By offering unlimited free repairs within the total coverage limit, this plan removes the financial barrier of per-incident deductibles. This ensures your Zenmuse L2 remains in peak condition to deliver its industry-leading 4 cm vertical and 5 cm horizontal accuracy without unexpected project expenses.
Key Features
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Unlimited Free Repairs: Access an unlimited number of free repair services as long as the total costs remain within the coverage limit of the payload.
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Zero Deductible Claims: No additional fees are required for repair requests within the guaranteed coverage amount.
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Comprehensive Damage Protection: Includes coverage for accidents such as crashes, collisions, and water damage during standard flight operations.
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Shared Fleet Coverage: Total coverage value can be shared among multiple DJI Enterprise devices bound to the same account for flexible asset management.
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Flyaway Coverage: Provides a discounted replacement option in the event of a total flyaway incident during operations.
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Factory Maintenance Service: Includes one free annual factory maintenance session, featuring deep cleaning, component inspection, and recalibration to maintain system accuracy.
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Prioritized Logistics: Benefit from free two-way shipping and prioritized handling through the "DJI Care Express" service channel.
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IMU & Sensor Protection: Specialized coverage for the self-developed high-accuracy IMU and the 4/3 CMOS RGB mapping camera.
Activation Information
DJI Care Enterprise Plus must be bound to your device within the standard activation window—typically when the product is brand-new and unactivated or has been activated for less than 15 days. Following your purchase, you will receive a digital activation code via email, generally within 14 days. To complete the activation, visit the DJI Care official activation website, enter your code, and provide your product's 14 or 20-character serial number.
- Plan Duration:
- 12 Months
- Renewal:
- Renewable up to 3 years total
- Coverage Type:
- Accidental damage, water exposure, and flyaway incidents
- Replacement Policy:
- Unlimited free repairs within coverage limit / Discounted flyaway replacement
- Maintenance Intervals:
- 1 Factory Maintenance service included per year
- Service Level:
- Premium (Priority technical support and DJI Care Express)
- Turnaround Time:
- Prioritized repair via DJI official service channels