DJI Care Enterprise Plus Protection Plan for Zenmuse H20T

Mission-Critical Payload Protection

The DJI Care Enterprise Plus plan provides a premium security layer for the Zenmuse H20T, a powerful multi-sensor thermal payload essential for high-stakes inspection and public safety missions. Given the technical complexity of the H20T's 20MP zoom camera and its 640x512 radiometric thermal sensor, protecting this asset against accidental damage is vital for maintaining consistent operational readiness.

Unlimited Repairs with a Unified Coverage Pool

This "Plus" plan offers a comprehensive coverage model where the total monetary limit is equivalent to the value of the Zenmuse H20T payload. Within this limit, you receive unlimited free repairs for accidental damage, including crashes or signal interference incidents during critical operations. This zero-deductible approach ensures that your thermal inspection projects remain profitable by eliminating unpredictable repair costs for your high-end hardware.

Key Features

• Unlimited Free Repairs: Comprehensive protection against accidental damage with no per-incident deductible up to the total coverage limit.

• One Free Standard Factory Maintenance: Includes a complimentary factory maintenance session per year to ensure the zoom, wide-angle, thermal, and laser rangefinder modules remain in peak calibration.

• Shared Fleet Coverage: Aggregate the coverage limits of multiple DJI Care Enterprise Plus plans for your fleet to create a unified pool of protection for multiple Zenmuse H20T units.

• Priority Technical Support: Receive prioritized handling for repair services to minimize downtime for time-sensitive public safety or utility inspection projects.

• Free Two-Way Shipping: DJI covers all logistical costs for sending your payload to and from an authorized service centre within the covered region.

• Multi-Sensor Reliability: Protects the advanced imaging system, including the 23x hybrid zoom, 640x512 thermal sensor, and 1200m laser rangefinder.

Activation Information

DJI Care Enterprise Plus must be bound to your device within the standard activation window—typically when the product is brand-new and unactivated or has been activated for less than 15 days. Following your purchase, you will receive a digital activation code via email, generally within 14 days. To complete the activation, visit the DJI Care official activation website, enter your code, and provide your product's 14 or 20-character serial number.