DJI Care Enterprise Plus (DJI Matrice 3TD) – Unlimited Repair & Replacement Protection Plan

Zero-Downtime Assurance for Critical Inspections

In high-stakes public safety and industrial inspection missions, even minor hardware damage can compromise a project's ROI. The DJI Care Enterprise Plus plan for the Matrice 3TD is a comprehensive after-sales service designed to eliminate the financial and operational burden of accidental damage. It provides a seamless safety net, allowing your team to focus on data collection rather than repair costs.

Maximum Fleet Resilience and ROI

By upgrading to the Plus tier, enterprise users benefit from unlimited free repairs within the total coverage limit, which is equivalent to the product's replacement value. This plan is essential for professional operators using the Matrice 3TD with the DJI Dock 2, ensuring that automated, remote operations remain continuous even in challenging environments.

Key Features

• Unlimited Free Repairs: Comprehensive coverage for repair costs as long as they remain within the total guaranteed coverage amount.

• Fleet Coverage Sharing: You can pool the coverage value across multiple DJI Enterprise devices bound to the same account for maximum flexibility.

• Comprehensive Accident Protection: Coverage includes damage from collisions, water, signal interference, and operator error.

• Flyaway Coverage: In the event of a lost aircraft, users can purchase a replacement unit at a significantly discounted price once per year.

• Factory Maintenance Service: Includes one free "Standard" or "Premium" factory maintenance per year, featuring deep cleaning, component inspection, and recalibration.

• Battery Replacement: Provides two free battery renewals per year to support intensive, long-term operational tasks.

• Free Two-Way Shipping: DJI covers all logistics costs when sending the aircraft to an official service centre for repair or maintenance.

Activation Information

DJI Care Enterprise Plus must be bound to your device within the standard activation window—typically when the aircraft is brand-new and unactivated or has been activated for less than 15 days. Following your purchase, you will receive a digital activation code via email, generally within 14 days. To complete the activation, visit the DJI Care official activation website, enter your code, and provide your aircraft's 14 or 20-character serial number.