DJI Care Enterprise Basic for Zenmuse V1 - 1-Year Protection Plan
£65.83
Professional Protection for High-Output Audio
The DJI Care Enterprise Basic Plan provides essential protection for your Zenmuse V1 loudspeaker. In complex industrial and public safety environments, the risk of accidental damage to the speaker’s gimbal and housing is a constant factor. This plan mitigates operational risk by offering up to two replacements over a one-year period, covering incidents such as crashes, gimbal failure during flight, or accidental impact damage.
Operational Uptime and Reliability
Beyond accident protection, this plan includes an official warranty extension for the duration of the coverage. By utilizing DJI’s streamlined replacement process, your organization can minimize downtime and ensure a damaged V1 payload is replaced quickly with a unit that meets factory-new performance standards.
Key Features & Benefits
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Two Affordable Replacements: Access two replacement units within the 1-year coverage period for a fixed fee.
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Comprehensive Accident Coverage: Protection against pilot error, collisions, and damage during missions.
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Official Warranty Extension: Covers manufacturing faults for the 12-month duration of the plan.
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Free Two-Way Shipping: DJI covers all shipping costs within the UK for replacements or warranty repairs.
Activation Information
DJI Care Enterprise Basic must be bound to your aircraft within the official activation window—typically 48 to 72 hours after first use, depending on the model. After your purchase is processed, you will receive a digital activation code via email, generally within 14 days. To complete the process, visit the DJI Care official activation page, enter your code, and provide your aircraft's serial number. If you have missed the standard window, you can still apply by submitting a video verification to prove the device is in good working order.
- Plan Duration:
- 12 Months from the date of binding and activation.
- Renewal:
- Up to 3 years total if renewed before the current plan expires or within 15 days of its expiry.
- Coverage Type:
- Accidental Damage & Warranty. Covers impact damage, gimbal malfunctions, and manufacturing defects occurring during normal operations
- Replacement Policy:
- 2 Replacement Units. Within the 12-month term, you are entitled to two replacement payloads if the original unit is damaged.
- Maintenance Intervals:
- Not Included. This is a protection and replacement plan.
- Service Level:
- Basic (Individual Coverage). This plan is hard-linked to a single Zenmuse V1 serial number and does not support shared pooling.
- Turnaround Time:
- DJI Care Express. Typically 7–10 Working Days in the UK from receipt of the damaged unit to the dispatch of a replacement.
