DJI Care Enterprise Basic (Zenmuse S1) - 1-Year Protection Plan

Mission Continuity for Night-time Operations

Critical night missions in search and rescue or public safety demand absolute hardware reliability. The DJI Care Enterprise Basic plan for the Zenmuse S1 spotlight provides a robust safety net against the unexpected. Designed to protect your investment from accidental damage during normal use, this plan ensures that equipment failures or pilot error won't permanently ground your essential night-time illumination capabilities.

Operational Outcomes & ROI

Minimizing downtime is vital for professional fleets. The Basic plan offers a cost-effective way to manage risk, providing up to two replacement units within a one-year period for a small, fixed fee. This significantly lowers the total cost of ownership compared to out-of-warranty repairs or full hardware replacement. By utilizing the DJI Care Express rapid replacement channel, organizations can maintain operational continuity and predictable maintenance budgets even in high-risk environments.

Key Features

• Affordable Replacements: Access up to two replacement units per year at a nominal additional charge, regardless of the extent of damage.

• Accident Coverage: Comprehensive protection against collisions, water damage, signal interference, and misoperation.

• DJI Care Express: Priority shipping and rapid replacement services to get your payload back in the air as quickly as possible.

• Official Warranty: Main parts remain covered by the official DJI warranty during the service period, ensuring high-quality support.

• Free Two-Way Shipping: DJI covers all shipping costs for express service within the covered region.

• UK & EU Compatibility: This SKU is designed for activation in the UK and European regions.

Activation Information

DJI Care Enterprise Basic must be bound to your aircraft within the official activation window—typically 48 to 72 hours after first use, depending on the model. After your purchase is processed, you will receive a digital activation code via email, generally within 14 days. To complete the process, visit the DJI Care official activation page, enter your code, and provide your aircraft's serial number. If you have missed the standard window, you can still apply by submitting a video verification to prove the device is in good working order.