DJI Care Enterprise Basic 2-Year Plan (Zenmuse L2) – 4-Replacement Protection Package

Secure Your Flagship LiDAR Payload with Long-Term Coverage

The Zenmuse L2 is a high-precision aerial surveying tool integrating frame LiDAR, a high-accuracy IMU system, and a 4/3 CMOS RGB mapping camera. Given the technical sensitivity of LiDAR hardware in industrial environments, the DJI Care Enterprise Basic 2-Year Plan provides a dedicated safety net against accidental damage, ensuring operational continuity for critical geospatial missions.

Strategic 24-Month Risk Mitigation for Surveying Stability

This protection plan is a vital investment for organizations relying on the L2’s precision for high-efficiency 3D data collection. By offering up to four replacements over a 24-month coverage period, it stabilizes your operational budget and minimizes the financial impact of equipment mishaps, such as collisions or water damage.

For users initially on a 1-year plan, the service can be extended for an additional year if renewed within 15 days of the original service expiration. With the DJI Care Express workflow, sensor downtime is drastically reduced as DJI ships a replacement unit immediately upon receipt of your damaged equipment. Furthermore, your investment is secured by an official manufacturer’s warranty extension for main components for the entire 2-year duration.

Key Features & Scannable Benefits

• Four Rapid Replacements: Access up to four replacement units over 24 months to maintain continuous surveying availability.

• DJI Care Express: Accelerated replacement workflow that ships your replacement unit as soon as the damaged equipment is received.

• Manufacturer’s Warranty Extension: Official warranty coverage for main components is extended to cover the full 2-year plan duration.

• Comprehensive Accident Coverage: Includes protection against crashes, water damage, signal interference, and operator error.

• Flexible Renewal: Extend existing 1-year coverage for a second year if processed within 15 days of plan expiration.

• Free Two-Way Shipping: DJI covers all domestic ground shipping costs for the transit of damaged and replacement units.

Activation Information

DJI Care Enterprise Basic must be bound to your aircraft within the official activation window—typically 48 to 72 hours after first use, depending on the model. After your purchase is processed, you will receive a digital activation code via email, generally within 14 days. To complete the process, visit the DJI Care official activation page, enter your code, and provide your aircraft's serial number. If you have missed the standard window, you can still apply by submitting a video verification to prove the device is in good working order.