DJI Care Enterprise Basic 2-Year Plan (DJI Matrice 3D) UK

Secure Your Autonomous Operations with Long-Term Coverage

Autonomous mission profiles utilizing the Matrice 3D and DJI Dock 2 require absolute hardware readiness. The DJI Care Enterprise Basic 2-Year Plan provides a dedicated safety net for high-frequency automated tasks, ensuring that accidental damage to your aircraft does not result in unmanageable replacement costs or permanent fleet depletion.

Strategic 24-Month Risk Mitigation for Automated Fleets

This 2nd-generation protection plan is a critical investment for enterprise organizations managing remote deployments. By offering up to four replacements over a 24-month coverage period, it effectively stabilizes your operational budget and minimizes the financial impact of environmental hazards or unexpected collisions. At a UK RRP of £410.83 (ex. VAT), this plan provides significant cost-avoidance compared to out-of-warranty repairs.

With the DJI Care Express workflow, your fleet downtime is drastically reduced. This priority channel facilitates the shipping of a replacement unit immediately upon DJI’s receipt of your damaged equipment, skipping the lengthy assessment phase. Furthermore, your investment is protected by an official manufacturer’s warranty extension for main components, lasting the entire 2-year duration of the plan.

Key Features & Scannable Benefits

• Four Rapid Replacements: Access up to four replacement units over 24 months to maintain continuous operational availability.

• DJI Care Express: Accelerated replacement workflow that ships your new unit as soon as the damaged equipment is received.

• Manufacturer’s Warranty Extension: Official warranty coverage for main components is extended to cover the full 2-year plan duration.

• Dock 2 Integration: Specialized protection tailored for the Matrice 3D’s autonomous mission profile and Dock-based deployment.

• Comprehensive Accident Coverage: Includes protection against crashes, water damage, signal interference, and operator error.

• Free Two-Way Shipping: DJI covers all domestic ground shipping costs for the transit of damaged and replacement units.

Activation Information

DJI Care Enterprise Basic must be bound to your aircraft within the official activation window—typically 48 to 72 hours after first use, depending on the model. After your purchase is processed, you will receive a digital activation code via email, generally within 14 days. To complete the process, visit the DJI Care official activation page, enter your code, and provide your aircraft's serial number. If you have missed the standard window, you can still apply by submitting a video verification to prove the device is in good working order.