DJI Care Enterprise Basic 2-Year Plan (Mavic 3E) – 4-Replacement Protection Package
Secure Your Surveying Operations with Long-Term Coverage
The Mavic 3 Enterprise is a compact, high-efficiency aerial surveying tool featuring a 4/3 CMOS sensor and a mechanical shutter to prevent motion blur. Given its critical role in high-precision mapping and daily reality capture, the DJI Care Enterprise Basic 2-Year Plan provides an essential safety net against accidental damage, ensuring your project timelines remain intact even in challenging environments.
Strategic 24-Month Risk Mitigation for Maximum ROI
This protection plan is a vital investment for professional organizations requiring a quick-to-deploy surveying solution with survey-level accuracy. By offering up to four replacements over a 24-month coverage period (allocated as two replacements per year), it stabilizes your operational budget and minimizes the financial impact of collisions, water damage, or signal interference.
For users initially on a 1-year plan, the service can be extended for an additional year if renewed within 15 days of the original service expiration. With the DJI Care Express workflow, downtime is drastically reduced as DJI ships a replacement unit immediately upon receipt of your damaged equipment. Furthermore, your investment is secured by an official manufacturer’s warranty extension for main components for the entire 2-year duration.
Key Features & Scannable Benefits
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Four Rapid Replacements: Access up to four replacement units over 24 months to maintain continuous operational availability.
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DJI Care Express: Accelerated replacement workflow that ships your replacement unit as soon as the damaged equipment is received.
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Manufacturer’s Warranty Extension: Official warranty coverage for main components is extended to cover the full 2-year plan duration.
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Comprehensive Accident Coverage: Includes protection against crashes, water damage, signal interference, and operator error.
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Flexible Renewal: Extend existing 1-year coverage for a second year if processed within 15 days of plan expiration.
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Free Two-Way Shipping: DJI covers all domestic ground shipping costs for the transit of damaged and replacement units.
Activation Information
DJI Care Enterprise Basic must be bound to your aircraft within the official activation window—typically 48 to 72 hours after first use, depending on the model. After your purchase is processed, you will receive a digital activation code via email, generally within 14 days. To complete the process, visit the DJI Care official activation page, enter your code, and provide your aircraft's serial number. If you have missed the standard window, you can still apply by submitting a video verification to prove the device is in good working order.
- Plan Duration:
- 24 Months from the date of activation
- Renewal:
- Extendable for +1 year if renewed within 15 days of original plan end
- Coverage Type:
- Accidental Damage (Collision, Water, Misoperation, Signal Interference)
- Replacement Policy:
- Up to 4 Replacement Units (New or equivalent to new)
- Maintenance Intervals:
- N/A (Manufacturer warranty extension included)
- Service Level:
- Basic Tier featuring DJI Care Express
- Turnaround Time:
- Typically 7–10 working days door-to-door