DJI Care Enterprise Basic (Zenmuse L2) – 1-Year Protection Plan

Secure Your Flagship LiDAR Payload with Professional Security

The Zenmuse L2 is a high-precision aerial surveying tool integrating frame LiDAR, a high-accuracy IMU system, and a 4/3 CMOS RGB mapping camera. Given the technical complexity and mechanical sensitivity of LiDAR hardware in industrial environments, the DJI Care Enterprise Basic plan provides an essential safety net against accidental damage, ensuring operational continuity for critical geospatial missions.

Strategic Risk Mitigation for Surveying Stability

This protection plan is a vital investment for organizations relying on the L2’s vertical and horizontal accuracy for high-efficiency 3D data collection. By offering up to two replacements over a 12-month period, it stabilizes your operational budget and minimizes the financial impact of equipment mishaps, such as collisions or water damage.

With the DJI Care Express workflow, sensor downtime is drastically reduced. This priority channel facilitates the shipping of a replacement unit immediately upon DJI’s receipt of your damaged equipment, bypassing lengthy assessment and repair phases. Furthermore, your investment is secured by an official manufacturer’s warranty extension for main components, lasting the entire 1-year duration of the plan.

Key Features & Scannable Benefits

• Two Rapid Replacements: Access up to two replacement units within 12 months to maintain continuous surveying availability.

• DJI Care Express: Accelerated replacement workflow that ships your replacement unit as soon as the damaged equipment is received.

• Manufacturer’s Warranty Extension: Official warranty coverage for main components is extended to cover the full 1-year plan duration.

• Comprehensive Accident Coverage: Includes protection against crashes, water damage, signal interference, and operator error.

• High-Precision Preservation: Dedicated coverage for the L2's integrated LiDAR and mapping camera systems.

• Free Two-Way Shipping: DJI covers all domestic ground shipping costs for the transit of damaged and replacement units.

What’s in the Box?

Note: This is a Digital product. No physical items will be shipped. Your activation key will be provided via email. Digital activation keys must be applied within 72 hours of the payload's first use. Missing this window necessitates a remote video verification process with DJI Support to bind the plan to the device. Processing can take up to 14 days.