DJI Care Enterprise Basic (Zenmuse L1) – 1-Year Protection Plan

Secure Your Survey-Grade LiDAR with Professional Security

The Zenmuse L1 integrates a Livox LiDAR module, a high-accuracy IMU, and a 1-inch CMOS camera on a 3-axis stabilized gimbal. Given the mechanical complexity of LiDAR sensors and their use in demanding terrain, the DJI Care Enterprise Basic plan provides an essential safety net. This plan ensures that accidental damage does not result in unmanageable repair costs or prolonged project delays for your geospatial team.

Strategic Risk Mitigation for Mapping ROI

This protection plan is a vital investment for organizations utilizing the L1 for airborne LiDAR and visible photogrammetry projects. By providing up to two replacements over a 12-month period, it stabilizes your operational budget and minimizes the financial impact of equipment mishaps.

With the DJI Care Express workflow, sensor downtime is minimized. This priority channel facilitates the shipping of a replacement unit immediately upon DJI’s receipt of your damaged equipment, bypassing lengthy assessment phases. Furthermore, your investment is secured by an official manufacturer’s warranty extension for main components, lasting the entire 1-year duration of the plan.

Key Features & Scannable Benefits

• Two Rapid Replacements: Access up to two replacement units within 12 months to maintain continuous surveying availability.

• DJI Care Express: Accelerated replacement workflow that ships your replacement unit as soon as the damaged equipment is received.

• Manufacturer’s Warranty Extension: Official warranty coverage for main components is extended to cover the full 1-year plan duration.

• Comprehensive Accident Coverage: Includes protection against crashes, water damage, and accidental damage during operation.

• LiDAR Specific Protection: Dedicated coverage for the L1’s multi-sensor architecture, including the LiDAR module and RGB mapping camera.

• Free Two-Way Shipping: DJI covers all domestic ground shipping costs for the transit of damaged and replacement units.

What’s in the Box?

Note: This is a Digital product. No physical items will be shipped. Your activation key will be provided via email. Digital activation keys should be applied within 72 hours of the payload's first use. Missing this window necessitates a remote video verification process with DJI Support to bind the plan to the device. Processing can take up to 14 days.