DJI Care Enterprise Basic (Zenmuse H30) – 1-Year Protection Plan
Secure Your Multi-Sensor Flagship with Professional Security
The Zenmuse H30 is a flagship multi-sensor powerhouse integrating five major modules into a single payload, including a wide-angle camera, a 400x digital zoom camera, and a laser range finder. Given its complexity and role in critical missions like public safety and energy inspection, the DJI Care Enterprise Basic plan provides an essential safety net. This plan ensures that accidental damage does not result in unmanageable repair costs or prolonged project delays for your organization.
Strategic Risk Mitigation for Payload Stability
This protection plan is a vital investment for organizations utilizing the H30’s massive zoom capabilities and enhanced night vision. By providing up to two replacements over a 12-month period, it stabilizes your operational budget and minimizes the financial impact of equipment mishaps. While the plan offers comprehensive coverage, a fixed replacement fee of £249 per claim is required for each service request.
With the DJI Care Express workflow, sensor downtime is minimized. This priority channel facilitates the shipping of a replacement unit immediately upon DJI’s receipt of your damaged equipment, bypassing lengthy assessment phases. Furthermore, your investment is secured by an official manufacturer’s warranty extension for main components, lasting the entire 1-year duration of the plan.
Key Features & Scannable Benefits
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Two Rapid Replacements: Access up to two replacement units within 12 months to maintain continuous payload availability.
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DJI Care Express: Accelerated replacement workflow that ships your replacement unit as soon as the damaged equipment is received.
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Manufacturer’s Warranty Extension: Official warranty coverage for main components is extended to cover the full 1-year plan duration.
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Comprehensive Accident Coverage: Includes protection against crashes, water damage, and accidental damage during operation.
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All-Weather Protection Support: Complements the H30’s IP54 rating by providing financial security in adverse environments.
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Free Two-Way Shipping: DJI covers all domestic ground shipping costs for the transit of damaged and replacement units.
Activation Information
DJI Care Enterprise Basic must be bound to your aircraft within the official activation window—typically 48 to 72 hours after first use, depending on the model. After your purchase is processed, you will receive a digital activation code via email, generally within 14 days. To complete the process, visit the DJI Care official activation page, enter your code, and provide your aircraft's serial number. If you have missed the standard window, you can still apply by submitting a video verification to prove the device is in good working order.
- Plan Duration:
- 12 Months from the date of activation
- Renewal:
- Extendable if renewed within 15 days of plan expiration
- Coverage Type:
- Accidental Damage (Collision, Water, Misoperation)
- Replacement Policy:
- Up to 2 Replacement Units (New or equivalent to new)
- Maintenance Intervals:
- N/A (Manufacturer warranty extension included)
- Service Level:
- Basic Tier featuring DJI Care Express
- Turnaround Time:
- Typically 7–10 working days door-to-door