DJI Care Enterprise Basic (DJI Mavic 3T) – 1-Year Protection Plan
Secure Your Thermal Operations with Professional Security
The DJI Mavic 3 Thermal (M3T) is a critical asset for high-stakes missions, from structural inspections to search and rescue. The DJI Care Enterprise Basic plan provides a dedicated safety net for this dual-sensor platform, ensuring that accidental damage to your thermal-equipped aircraft does not result in unmanageable replacement costs or permanent operational downtime.
Strategic Risk Mitigation for Professional Fleets
Managing a high-utilization thermal fleet requires budget predictability and hardware reliability. This 1-year plan acts as a strategic buffer, providing up to two replacements over 12 months for accidental damage sustained during normal use, including collisions, water damage, or signal interference. For the Mavic 3T in the UK, each replacement claim is subject to a fixed fee of £233.
With the DJI Care Express workflow, downtime is drastically reduced. This priority channel facilitates the shipping of a replacement unit immediately upon DJI’s receipt of your damaged equipment, bypassing lengthy assessment phases. Furthermore, your investment is secured by an official manufacturer’s warranty extension for main components for the entire 1-year duration.
Key Features & Scannable Benefits
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Two Rapid Replacements: Access up to two replacement units within a 12-month window to ensure your thermal capabilities remain online.
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DJI Care Express: Accelerated replacement workflow that ships your replacement unit as soon as the damaged equipment is received.
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Manufacturer’s Warranty Extension: Official warranty coverage for main components is extended to cover the full 1-year plan duration.
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Comprehensive Accident Coverage: Includes protection against crashes, water damage, signal interference, and operator error.
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Thermal Readiness: Complements the M3T's 640×512 resolution infrared sensor and 56x hybrid zoom by providing financial security in adverse conditions.
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Free Two-Way Shipping: DJI covers all domestic ground shipping costs for the transit of damaged and replacement units.
What’s in the Box?
Note: This is a Digital product. No physical items will be shipped. Your activation key will be provided via email. Digital activation keys must be applied within 48 to 72 hours of the aircraft's first activation. Missing this window necessitates a remote video verification process with DJI Support to bind the plan to the device. Processing can take up to 5 business days.
- Plan Duration:
- 12 Months from the date of activation
- Renewal:
- Extendable for +1 year if renewed within 15 days of original plan end
- Coverage Type:
- Accidental Damage (Collision, Water, Misoperation, Signal Interference)
- Replacement Policy:
- Up to 2 Replacement Units (New or equivalent to new)
- Maintenance Intervals:
- N/A (Standard manufacturer warranty extension included)
- Service Level:
- Basic Tier featuring DJI Care Express
- Turnaround Time:
- Typically 7–10 working days door-to-door