DJI Care Enterprise Basic (DJI Matrice 350 RTK) – 1-Year Protection Plan

Secure Your Enterprise Flagship with Professional Security

The Matrice 350 RTK is an upgraded flagship drone platform designed for the most demanding aerial operations, from power inspections to emergency response. The DJI Care Enterprise Basic plan provides a dedicated safety net for this high-value asset, ensuring that accidental damage during complex missions does not result in unmanageable replacement costs or permanent operational downtime.

Strategic Risk Mitigation for Mission-Critical Success

Managing a professional drone fleet requires budget predictability and maximum hardware availability. This 1-year plan acts as a strategic buffer, providing up to two replacements over 12 months for accidental damage sustained during normal use, including collisions and water damage.

By utilizing the DJI Care Express rapid replacement channel, your organization can maintain strict project timelines. This service allows for the priority shipment of a replacement unit once DJI receives your damaged hardware, effectively cutting downtime by bypassing lengthy repair assessments. Furthermore, your investment is secured by an official manufacturer’s warranty extension for main components for the entire duration of the plan.

Key Features & Scannable Benefits

• Two Rapid Replacements: Access up to two replacement units within a 1-year window to ensure your heavy-lift capabilities remain online.

• DJI Care Express: Utilize a priority replacement channel that ships your replacement as soon as the damaged unit is received.

• Comprehensive Accident Coverage: Protection against crashes, water damage, signal interference, and operator error.

• Official Warranty Continuity: Main parts remain covered by DJI's official warranty for the full 1-year duration of the plan.

• Flagship Readiness: Complements the M350 RTK's 55-minute flight time and 2.7kg payload capacity by providing financial security in adverse conditions.

• Free Two-Way Shipping: DJI covers all domestic ground shipping costs when sending your unit for replacement service.

What’s in the Box?

Note: This is a Digital product. No physical box or card is shipped. Your activation key will be provided via email and can take up to 5 business days (or 14 days in some regions) to be issued directly by DJI. Digital keys must be bound within 48 to 72 hours of the aircraft's first activation. Missing this window requires a manual video verification process with DJI Support.