DJI Care Enterprise Basic

Secure Your Fleet with DJI Care Enterprise Basic

Operating in high-stakes enterprise environments means your equipment is frequently exposed to demanding conditions. DJI Care Enterprise Basic is an essential after-sales service plan designed specifically to mitigate the financial and operational risks of accidental damage. Whether it’s pilot error, signal interference, or a collision, this plan ensures that your mission doesn't come to a permanent halt due to hardware failure. It provides a robust safety net, allowing your team to deploy with the confidence that their critical assets are protected by DJI’s official support network.

The DJI Care Enterprise Basic program offers flexible coverage options to suit your mission duration, including a standard 1-year plan with two affordable replacements or a Basic 2-Year Plan that provides up to four replacements over 24 months. In the event of an accident, you pay a small, fixed deductible to receive a unit that is new or equivalent to new in performance and reliability. To ensure your hardware remains in peak condition, the plan also includes complimentary standard maintenance services for flagship models—one service for the 1-year plan and two for the 2-year plan. For long-term projects, coverage can be extended for up to a maximum of three years, providing an industry-leading protection window for your professional fleet.